Management & Assessment
ESCI has completed numerous public safety, police, fire, and EMS studies utilizing our highly qualified staff. ESCI has a working knowledge and understanding of contemporary fire, EMS, and police organizations and the complexity of current delivery systems, as well as our ability to utilize advanced analytical technology and methodology to ensure accurate observations and recommendations.
Effectively managing a ﬁre, EMS, or a law enforcement agency presents complex challenges, not the least of which is conducting your business in a way that represents the needs and expectations of your community while being efﬁcient and cost-effective.
Your department can beneﬁt from a third-party evaluation in many areas, including a review of current operations and service delivery, a complete stafﬁng analysis, and the feasibility of shared service delivery through merger or consolidation.
The bottom line is that your community expects that you are managing how best to protect lives and ensure public safety, while also being good stewards of their tax dollars.
ESCI brings full-time industrial/organizational psychology professionals together with seasoned public safety experts to provide comprehensive cultural assessments for law enforcement and fire service organizations. Through in-person facilitation, policy and practice review, and organizational assessment, ESCI can provide actionable recommendations for improving culture, inclusion, and workforce experience.
An Agency Evaluation assesses where a ﬁre or EMS agency is currently. The project takes a “snapshot in time” of the study organization, reviewing its conﬁguration, programs, service delivery and response performance, and compares the conditions found to applicable standards, best practices, and the experience of ESCI consultants.
Organizational Stafﬁng studies evaluate administrative, operational, and support roles against applicable benchmarks where available. ESCI’s Stafﬁng Analysis studies can be performed for volunteer, career, part-paid, and combination systems. The process focuses speciﬁcally on identifying the human resources needed to provide support to ﬁre, law enforcement, and emergency medical services.
The study identiﬁes the many different strategies that are available to ﬁre departments when considering consolidation of services. This begins with a do-nothing approach and ends with complete uniﬁcation of the organizations into what is, essentially, a new emergency service provider. The feasibility of each option is analyzed and recommendations are provided regarding next steps.
The ESCI Performance Dashboard is a customized web-based application presenting information and metrics that allow frontline staff, decision-makers, and policymakers alike to understand department performance over time.
Using data from the department’s records management system, the dashboard can show near-real-time analytics through several application tabs.
ESCI uses public safety and local government financial experts to assist agencies in financial decision-making regarding consolidations, dynamics in revenue, deployment and service changes, and more. ESCI tailors financial evaluations to individual agency needs through detailed discussions. Because every organization is unique, ESCI works to meet the unique characteristics.
- Access to publicly solicited contracts
- No cost to members
- No purchasing obligations
- Individual discount programs
- In-house customer service
Available ESCI Services
- Long-Range Master Planning
- Strategic Planning
- Cooperative Efforts Feasibility
- Community Risk Assessments
- Standards of Cover
- Agency Evaluations
- Fire Chief, Police Chief, and Other Public Safety Executive Recruitment
- Fire & Police Department Promotional Testing/Assessment
- Supervisory & Leadership Training