ESCI To Present at the Idaho Fire Chiefs Association Conference
ESCO CEO Sheldon Gilbert to preset at the upcoming Idaho Fire Chiefs Association Conference in Coeur D'Alene.
Saturday, Apri 22 at 1:00PM.
Managing Metrics and Measuring Performance and Outcomes
In "Managing Metrics and Measuring Performance for your Agency ", Emergency Services Consulting International (ESCI) CEO Sheldon Gilbert discusses the importance of assuring that your agency is providing the most appropriate levels of service of fire and EMS service. The presentation addresses developing effective performance standards and measurable metrics, along with how to monitor and measure performance and outcomes utilizing the identified tools.