ESCI consultants have been involved with personnel management at all levels of public service within fire, EMS, Emergency Management, and Communications environments. Organizational Staffing Studies evaluate administrative, operational, and support roles against regional and national benchmarks where available. The evaluation and analysis of data and other information will be based on local standards, National Fire Protection Association (NFPA) standards, Insurance Services Office (ISO) schedules, Commission on Fire Accreditation International (CFAI) self-assessment criteria, health and safety requirements, federal and state mandates relative to emergency services, and general accepted best practices within emergency services.

Our Staffing Analysis studies can be performed for volunteer, career, part-paid or combination systems. Our Staffing Analysis focuses specifically on identifying the human resources needed to provide and support effective fire and emergency services. For both career and on-call departments, the analysis looks at the current performance of the department in staffing various types of calls and identifies any temporal variations in staffing performance. This performance is compared to the critical tasks that must be performed for a successful outcome in the types of occupancies and incident risks faced by the agency. This analytical assessment of performance versus need provides the basis for projecting future staffing resources. For volunteer agencies, the study includes an assessment of the community’s ability to produce adequate numbers of on-call responders and its historical levels of success in doing so, as well as factors that are likely to affect this ability in the future.

The individual components of a comprehensive staffing study are modular in nature and can be tailored to the services provided by individual agencies. The module components of typical staffing studies can include:

  • Operations or Emergency Service Delivery Staffing Evaluation and Analysis
  • Fire Suppression Personnel
  • Emergency Medical Services Personnel
  • Special Operations Team Personnel
  • Administrative or Non-Emergency Service Delivery Staffing Evaluation and Analysis
  • Support Staffing Evaluation and Analysis
  • Training Personnel
  • Fire Prevention and Life Safety Personnel
  • Emergency Management Bureau Personnel
  • Communications Center Personnel
  • Logisitical Personnel such as Facilities and Fleet Maintenance Personnel
  • Evaluation of Overtime Management and Scheduling