Emergency Services Consulting International (ESCI) provides an objective evaluation of an emergency medical service provider’s capabilities and limitations as well as its support programs and services. This is a tremendous administrative tool for executives and managers and is useful for a number of planning and evaluation purposes. This consultation assists an organization with such activities as preparation for the planning process, quality assurance, compliance with mandates, and capital improvement and replacement strategies.
The evaluation process is very flexible. Based on the community’s needs, ESCI can conduct a comprehensive EMS evaluation of an individual organization, or it can evaluate the entire EMS system—paying special attention to the ways that individual system components work together to improve patient outcomes and enhance economic efficiencies. When used in its entirety, the program is very broad in scope, encompassing the entire organization. Each component of the evaluation may be included, deleted, or customized and focused as required.
The program components include:
- The Planning Process
- Agency Goals and Objectives
- System Regulation and Policy
- Policies, Procedures, and Rules
- Capital Improvement Programs
- Agency Organization and Management
- Compliance with Laws and Regulations
- Community Development/Information
- The Evaluation of Current Programs
- Market Allocation
- Medical Scope of Practice
- Staffing Trends and Alternatives
- Wage and Benefits Analysis and Recommendations
- Risk Analysis, Management, and Loss Control Programs
- Property, Facility, and Vehicle Evaluations
- Vehicle and Portable Equipment Maintenance
- Specific Trouble-shooting as Requested
- Emergency and Non-Emergency Procedures and Operations
- Health and Safety Program
- Interfacing with Neighboring Jurisdictions
As with all of ESCI’s services, the approach is non-threatening, unbiased, and progressive; ensuring that your organization and community are receiving the highest quality service at a reasonable cost.
ESCI’s leadership and associates are nationally recognized for expertise and creativity in serving the emergency service community and its clients. The combined staff of ESCI have trained over 200,000 fire and emergency service professionals and executed over 400 consulting projects in 38 states and seven countries. ESCI operates on the principles of honesty, integrity, and service; offering a wide variety of programs covering current and anticipated emergency service issues and needs.
Knowing the strengths and weaknesses of an organization is a distinct advantage to today’s emergency service managers and executives. The EMS System Evaluation offers a countless number of advantages and optional approaches to problems and solutions.
- Medical oversight
- Public information, education, and relations
- EMS communications
- Human resources
- EMS financial evaluations and cost accounting