25030 SW Parkway Ave, Ste. 330, Wilsonville, OR 97070 Voice: 800.757.3724 Email: info@esci.us

Resources

ESCI has published a distinguished group of books designed to assist the fire service professional meet the challenges and demands of the dynamic emergency service arena. Two very popular publications are “Making the Pieces Fit”(Cooperative Service Through Consolidations, Mergers, and Contracts) and “Recruiting, Training and Maintaining Volunteer Firefighters”. Also available is the DVD “Where Do We Go From Here.”

To order these and other titles by Jack Snook contact Jones and Bartlett Publishers, Inc. at 1-800-832-0034.

ESCI is known  for its first class motivational and workshop presentations that cover a wide range of audiences.

Managing the New Reality – This presentation is designed to assist managers and supervisors in coping with the challenges of the “new reality”.  Jack Snook will share innovative, but proven concepts, principles, and techniques that will not only be informative and useful, but also entertaining.  He shall discuss future concerns and challenges, quality issues and customer service, the human elements of being successful, the changing environment, and dealing with change.  In addition, he will share case studies illustrating creative ways of getting the job done and being successful both personally and as an organization. Don’t miss this opportunity to learn, participate, and have some fun!

Making the Pieces Fit– Through Cooperative Service, Consolidation, Joint Power Agreements (JPAs), or Mergers – One of the biggest challenges emergency services organizations face today is dealing with limited or decreasing resources while, at the same time, trying to satisfy demands for new or expanded services. Today’s emergency services organizations must become more efficient and effective while meeting these demands. More and more emergency services organizations are looking at viable alternatives to address this type of circumstance and situation. Contracts, JPAs, consolidations, or even a merger may be a viable option for your emergency services organization to consider for enhancing programs and service delivery capabilities.

This presentation has provided thousands of elected officials, city managers, and emergency organization personnel with valuable “tools for their tool boxes.” This dynamic and informative presentation discusses the keys to success, obstacles, do’s and don’ts, fiscal considerations, strategies, political considerations, and legal processes involved in cooperative effort endeavors.

Strategic Planning – The Future of Your Organization – The “Customer Centered Strategic Planning Process” was developed by Emergency Services Consulting inc. in the early 1990’s. Many local, regional, national, and international associations and organizations have adopted the process. The focus of the process is on the community and it’s expectations, concerns, desires, and priorities. The driving force behind this planning process is “what’s in the best interest of the citizen’s served”. Participants in the class shall be encouraged to learn and develop skills that will enable them to apply and utilize the momentum generated during the presentation in their organization. This method of planning has proven effective in all types and sizes of organizations – large, small, career, combination, and volunteer. The process includes, but is not limited to: the development of vision(s), a mission statement, guiding principles, an internal S.W.O.T. analysis, the identification and prioritization of services and programs, the development of goals, objectives, benchmarks, and performance criteria. This program will not only provide you with an outstanding process, but it will illustrate how other planning efforts such as capital planning, deployment and staffing, and emergency plans fit together. This is an opportunity you won’t want to miss. A session that could ultimately enhance the services and programs you deliver to your community and strengthen your internal team.

Forward – Moving On – The presenter (Jack Snook) has spent years studying and working with people and their responses to extreme adversity, life and death situations, and coping with a significant event that either moved them in a positive direction or left them lost and struggling to cope or survive. He will talk candidly about the importance of “resilience” and how it can make or break an individual’s or organization’s spirit. He will utilize real life examples including lessons learned from World War II, Vietnam, and the horrific attack on September 11th to exemplify acts of bravery and courage. His non-intrusive and sometimes humorous approach, combined with the unique way he shares challenging situations, is truly an educational experience which an audience won’t forget. This program has been presented to over 100 groups at conventions and conferences throughout the United States and Canada.

You and Your Boss – This presentation provides incredible tools for a fire chief’s tool box. It is designed to provide a chief with information that will place them in a “proactive” position in dealing with their supervisor or elected official. This fast paced and dynamic presentation illustrates the importance of pouring a proper foundation even before taking the job, as well as providing sound advice in negotiating a personal services agreement, establishing performance criteria, and performance measurements. For a copy of the You and Your Boss presentation, please select the link below.

Recruiting and Retaining Volunteers – Tired of recruiting volunteers only to have them leave in a short period of time? Looking for ways to integrate volunteers and career firefighters into a single organization? This is the presentation for you. This program is designed to provide students with a working understanding of what is needed to develop and maintain a viable volunteer organization. Jack W. Snook, Jeff Johnson, Dan Olsen, or John Buckman normally lead this workshop. They are the co-authors of the best seller, “Recruiting, Training, and Maintaining Volunteer Firefighters.” They have delivered this program in 32 states and three foreign countries. The program emphasizes the need for a systematic approach to managing volunteers. Successful volunteer organizations just don’t happen. Is it more difficult today than ten years ago? Absolutely! Is it impossible to be successful? No! Successful organizations have a plan, work hard at it, and meet the needs of their members. This program will provide valuable information in developing a recruitment and marketing program, screening volunteers effectively, designing a recruit academy that fits your needs, meeting basic needs of volunteers, maintaining the group, and ensuring that they are in a “ready” state.

Managing the Future – This presentation is designed to assist managers and supervisors in coping with the challenges of the new millennium. The presenter will share innovative, but proven concepts, principles, and techniques that will not only be informative and useful, but also entertaining. The presenter shall discuss future concerns and challenges, quality issues and customer service, the human elements of being successful, the changing environment, and dealing with change. In addition, he will share case studies illustrating creative ways of getting the job done and being successful both personally and as an organization. Don’t miss this opportunity to learn, participate, and have some fun!

Data-Driven Deployment: A Wicked Problem You Can Solve

For a copy of the Data-Driven Deployment: A Wicked Problem You Can Solve PowerPoint presentation, please select the link below.

FRI Wicked Problems PowerPoint Presentation